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We have a client running server 2012 r2 with BE 15 installed which until 2 days ago, was working fine. Suddenly pops the message "BE has stopped working". Did an after-hours restart of the server, no-go, went to the install program and ran the repair option, no-go, un-installed and re-installed the program, no-go. What up?
Have you checked to see if the service is running?
If it's not running, have you tried starting it?
Have you checked the logs for more information about possible errors?
Also, when you reinstalled it, there may be a new icon you need to run the program. The old icon may or may not work.
And are you telling us the entire and complete error message?
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