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We are in the process of considering CRM systems for our non-profit and I am interested in a CRM that is a single platform and has marketing automation, CRM, list segmentation, email marketing, e-commerce shopping cart and integrates with other products easily. Any recommendations and/or thoughts? Thank you.
Hi jelind, and welcome to TechSoup.
Are you looking for recommendations from other nonprofits, from vendors or consultants, or all of the above?
Have you set a budget for this project, including software costs and implementation/conversion costs?
What system(s) are you using now? How many constituent records are in each? How many staff (and other) users would the new system have?
RobertForum Moderator Robert L. Weiner ConsultingStrategic Technology Advisors to Nonprofit and Educational Organizationsrobert [AT] rlweiner [DOT] comwww.rlweiner.com
We are also looking for a new CRM system. Currently using Network for Good - it's great, but it is a little awkward when it comes to signing up our members. It just wants to think of everyone as a donor, but that sometimes gets confusing, especially when pulling reports or using their nifty fundraising page modules. Also, we run several retail shops using Square POS. We are hoping to find something that would integrate with that as well, so we can avoid the current double-entry of data and potential loss of the ones that might "fall through the cracks."
We have about 400 members, 2000 constituent entries in the entire database. Network for Good is not cheap - I think we pay around $2700 and we would really like to pay less going forward, if possible.
Hi CCSPA. Welcome to TechSoup.
Have you looked at Idealware's Consumers Guide to Low-Cost Donor Management Systems? It gives an overview of 32 systems and in-depth reviews of their top 11 “best value” choices.
Thanks! I will check it out.
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