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My wish: Provide TeamViewer discounts for reliable/secure remote access for multiple users and multiple concurrent access.
Reliable remote access like TeamViewer is ridiculously expensive. This would benefit all members of TechSoup that don't have deep pockets, nor tons of internet bandwidth. Currently TechSoup has no offers for discounted reliable remote access software/services. They used to carry GoToMyPC, but haven't for years now. Please consider trying to get the likes of TeamViewer on TechSoup!
It's isn't often I can so quickly answer a wish, but you'll be glad to know that TeamViewer DOES have a nonprofit program with our partner in Germany and they are working now to expand that program into new countries today. I don't have a finite list nor when it may appear in the US, but it IS underway. Hope this helps? Any other companies you'd consider besides TeamViewer? Just want to keep the wish list up to date.
Thanks so much
Gayle Samuelson Carpentier, Chief Business Development Officer, TechSoup Global
GotoMyPC or RemotePC would be as good or better for our purposes.
Non-profits often use volunteer tech support and volunteer or part-time bookkeepers, so good (but affordable) remote access software is very imporatant.
For those of you interested, I strongly recommend taking a look at AnyDesk. Similar functionality to TeamViewer, arguably more reliable, and pricing starts at $79 yearly. This makes it a more affordable solution for nonprofits.
Yann ToledanoForum Moderator, TechSoup.orgDigital Marketing ConsultantYTConsulting.com@MarketingYann
I appreciate your response. I haven't tried AnyDesk yet, but as for other cheaper alternatives (Remote Utilities, RemotePC and now trying to see if RealVNC will work), the main issue I've had with them is that their remote printing drivers do not work well with our 3rd party software and can't even seem to print envelopes while in Word mail merge documents. TeamViewer's remote printing was able to handle everything, without any issues.
As I stated to Yann, cheaper alternatives (so far) have not been able to handle remote printing from our 3rd party software. GoToMyPC used to be discounted on TechSoup, but that's not an option anymore and slowness complaints were regular. For regular remote access there are a number of cheaper alternatives, but our needs for strong remote printing functionality outweigh our budget concerns. If a discounted TeamViewer was available it would be awesome for us!
Hi Larry (and Yann),
Just wanted to share that TeamViewer (headquartered in Germany) has been on our German catalog for a while, and that is in the process of being added to the US catalog sometime in the spring! It'll be discounted, and hope that meets your needs!
I look forward to that date of availability!
Thanks for clarifying your requirements. I can understand why you've been happy with TeamViewer's remote printing. I'm curious, have you given Splashtop a try? Their Business Access Solo and Pro plans include remote printing capabilities and their plans cost less than TeamViewer. You also get a free trial.
Perhaps this could work for you while you wait to get the discounted TeamViewer?
If you do give it a try, please let us know if their remote printing meets your needs.
Splashtop is next on my radar, if RealVNC doesn't work out. RealVNC has asked me to get them some debug logs, which encourages me that they really want to fix the issue. Time being a factor, I still may not go with them.
It's been a while and I just wanted to follow up. Have you found a solution that works for you? Please feel free to give us an update on your situation when get a chance.
We have gone with RealVNC as their price is only $55 a YEAR (enterprise version) with the ability to manage user access. Their standard version is $49 a year. RealVNC came up with a work-around for the printer drawer issue, but my user wasn't up for it. RealVNC made clear that they'd still push their engineers to update that portion of their software. Our solution, instead, was to provide the remote user with a windowed envelope and printed up laser return address labels for the user to use, which keeps the user from having to print envelopes for us at all. Our other two remote users use RealVNC daily. Their basic remote printing needs work just fine, as well their remote connections.
We really appreciate the update. Thanks!
Dear GayleSam: Has it been added yet? Our partners in Germany asked us to have this program, since they are using it.
Thanks for asking TeamViewer is in process of being added to a new set of countries. Are you in the US?? If so I'm told it should be here sometime late summer/early fall.
All the best
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