Does anybody know if I can move MS Office bought through techsoup to a new computer?
From what I can tell there are no restriction on moving it within the same organization. Here are the Microsoft Office Rules and Requirements from Techsoup
Yes, you can.
Here's more info:
You can reinstall the same version of Office on the new computer, as long as you uninstall it from the original computer first. Microsoft just asks that you only do this after the software has been installed on the original computer for at least 90 days. Most downloaded software TechSoup provides has a similar provision but it's good to check.
From the latest Product Terms doc.
9. License Assignment and Reassignment
Before Customer uses software under a License, it must assign that License to a device or user, as appropriate. Customer may reassign a License to another device or user, but not less than 90 days since the last reassignment of that same License, unless the reassignment is due to (i) permanent hardware failure or loss, (ii) termination of the user’s employment or contract or (iii) temporary reallocation of CALs, Client Management Licenses and user or device SLs to cover a user’s absence or the unavailability of a device that is out of service. Customer must remove the software or block access from the former device or to the former user. SA coverage and any Licenses that are granted or acquired in connection with SA coverage may be reassigned only with the underlying qualifying License. Different terms apply to the reassignment of Windows desktop operating system per device licenses and SA coverage, as detailed in the Windows Product Entry.
Lewis Haidt Senior Manager, TechSoup Online Community and Social Media @lewisha
Thank you. Yes, I installed it a couple of years ago and am moving to a new computer so it looks like I should qualify.
So it's just magic - I just uninstall it on the old one, and it just activates and works on the new one?Wow, it's amazing what computers can do now-a-days. :-)
So how about my situation? The computer of mine with the Office installation has a failed motherboard as of yesterday. Thus I cannot do an uninstall operation on that inoperable machine and all I have now is its hard drive with my documents.
What steps do I need to take to get Office on to a new machine?
I’m kind of in the same boat. My hard drive died and I had to buy a new one. There appears to be no way to uninstall the software from the old drive.
I just uninstall it on the old one, and it just activates and works on the new one?
Did it work? I don't understand how it would, since you downloaded the file in the first place.
Yes, it seemed to work without any fuss.
I didn't understand what you meant by 'downloaded the file in the first pace'.
The old installation must have communicated with the M$ server to tell it that it was gone so the new one could interrogate the server and get the new license.
Thank you for your quick reply. What I meant is that since you don't have an install disc, how did you begin the installation. In other words, when you uninstalled the product, doesn't the setup file go away too?
Judy (nervous nellie)
<nervous nellie> I don't blame you for being nervous. I was too. :-)
I forget now the details of how I actually did it, but I had no install disks or setup file, I downloaded the install kit. I kept a reference to a blog post that I used to do it, see if this explains it for you:
If not, let me know and I'll try to remember more. But as I recall, I don't remember any speed bumps, I just uninstalled (I suspect you need to be connected to the internet for their license servers to be told that you've removed it), then reinstalled. I think I found the kit from that blog post somewhere.
OK, I'll have to try the kit.
What happened specifically in my case is that I bought a new computer. Since I was nervous about uninstalling it, I put my old hard drive (E) in my new computer as a secondary drive and ran the program from that with no problems. Until recently when i kept getting a message that I had x number to days to activate it.
When I looked in my C drive, I also found a file for MSOffice 2016 - have no idea how it got there. I tried a lot of tricks and maneuvers and spent 3 hours on the phone with VLC and MS yesterday to no avail. So, today I went to settings and uninstalled MSOffice. Much to my delight, when I opened an Effie file, it asked me to install the program and it proceeded to install it without an apparent hitch.
When I rebooted however and opened an office program, I got the same darn activation message.
I even tried the activation troubleshooter, but that didn't help.
I'm not surprised about the activation message, in fact, I'm surprised that it ran at all from the remote drive.
I think the way it works is that the OS generates a code/number based on the details of the actual hardware you've got, with the goal that every computer will come up with a unique code/number. When you activate M$ Office, the PC registers that number with their license server. So if you remove the hard drive, plug it into another PC and run it from there, that PC will have a different code/number (because it's not identical to the old one), so when M$ Office goes out and checks the locally generated code/number with the license server, the numbers won't match, and that's why you get the activation message.
You have to activate it *on* the PC you want to run it on to get rid of the activation message.
M$ Office 2016 is there because it gets installed on pretty much all computers, hoping that you'll pay and activate it. I always just remove it. It's referred to as 'bloatware' :-)
Oh, I just reread your previous postings and now realize that your old PC died so you *can't* uninstall it from the old system. That could be a problem. Try that URL/blog link I sent, maybe there's helpful info in there for your situation.
Aaack! This is giving me a headache. My old computer died so I can’t uninstall it from there.
Well, when I was talking to the third MS person yesterday, he referred me to a website where I could get an appt with an engineer. However, it asked for my software assurance ID - I have no idea where to get that. Do you?
I don't know about the ID, it sounds like a support contract like if you pay them monthly or annually for tech support.
I'd suggest reading that thread I sent carefully, I'm sure you're not the first person to have that issue, maybe that problem is covered someplace there.
And do some searching for other postings about how to solve it when you can't uninstall due to hardware demise.
Good luck, you'll need it when dealing with the forces of darkness. :-)
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