Your work is vital. We are raising funds to support it.
I inherited an existing Giftworks program. I am learning a lot during the conversion, and will probably change things because of what I am learning. It has been a good exercise - like cleaning house.
We were fortunate (well, in a way) that our db is so small, and are looking at the GW situation as a blessing in disguise. I'm strongly considering DonorSnap, but am also looking at an inexpensive standalone (no doubt on the endangered species list) with a name that escapes me (I'm on road and don't have my files).
In the meantime, techie friends have helped me with a look-up workaround. Not adding and fiscal year data for this year, but I can go back and see records from the past by setting my system clock back temporarily--you get a few this action is blocked pop-up messages but I close them out and I can get in. The challenging part is remembering to set the clock back. Also, I learned that the back end is actually an Access database. I haven't tried changing the file extension and opening it in Access, but one of our engineers suggested doing that. Have been too busy with events to attend to the database issue, but may wind up reentering 500 records into a new db. Since our GW 2013 was bought by a DD who didn't stay much beyond the purchase date, stuff was entered somewhat less than consistent, so again, maybe it's just as well. It still is galling, though.
BVTARTER- sounds like you answered your original question in your last post. As for DonorPerfect and Denari, try them out. I don't recall what you are switching from or your record count. Look closely at your feature needs and your future needs. I assume you have already read the NTen/Ideaware report.
If you are switching from something maybe ask around for someone who switched from that to DP or Denari for their thoughts.
Hi we have had the same experience - They started out great with great promises and worked on delivering for a while. Now its about maximizing profits.
There are two really good options.
One is sales force for non profits, its free bu the add ons you need to do your online $ transactions cost, but still a great way to go.
Another option is Camp minder
They are a great company we use for our camp and they are not cheep but they deliver on what they say and they now do fundraising.
I was like you and could not imagine Giftworks could disable software we had paid for so I also waited til the last minute to do anything about it.
After confirming we would no longer be able to access our own date. We downloaded to an excel spreadsheet. We have purchased Exceed! basic. They are giving special pricing to former Giftworks users because of this fiasco. Once in the spreadsheet we can insert into Exceed or you can import into Access. We use QB for non-profit and think Exceed will meet our needs for tracking members, and donations.
Good Luck to us all.
Baldwin County Humane Society
Do you still have a copy of the original EULA? I can't seem to find one. Thanks for any help :)
Do you happen to have a copy of the End User License Agreement from the old giftworks (circa 2012)? I am curious to have a look at it.
Sadly, I do not. We searched and searched but unless you printed it back then, there is no reference to it anywhere. We had ours loaded on our server so they were not able to "deny us access". We still can't and don't use it, but we can use it as a reference if need be. We use Salesforce now.
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