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In response to the COVID-19 pandemic, Austin Free-Net’s public access computer lab at the DeWitty Center has modified its service levels to appointments only. In order to set an appointment for essential services, please email email@example.com or call 512-974-1463. We will return your email or communication as quickly as possible. We are hard at work on the virtual transition of our Digital Literacy curriculum, building slide decks and filming on-screen demonstrations on computer hardware and software basics, available to the public and our clients in the Austin Independent School District.We are always looking for volunteers to staff our lab at the DeWitty Center in East Austin. Shifts are 3-4 hours, operating and maintaining our computer lab currently serving up to 4 clients per hour. Computer literacy and knowledge of basic applications and operations are required to train of our clients. Full PPE is required temperature checked before entering the building. Appointmtents are 1 hour. Lab hours are 9-4PM CST, Monday-Friday. To volunteer, please visit:austinfree.net/volunteer or contact Volunteer Coordinator Jim Trainer directly, firstname.lastname@example.orgWe wish you and your loved ones the very best during this challenging time. Austin Free-Net
Really love it that you posted here, Austin FreeNet! Your org was one of the first Free Net/community tech centers in the USA and one of the only ones still around!
What sort of challenges are you facing in making the "virtual transition" of your Digital Literacy curriculum?
And what sort of guidelines are you following for onsite volunteers and clients working together in your lab?
-=-=-=-=-=- Jayne Cravens Author, The LAST Virtual Volunteering Guidebook
We are under resourced, Jayne. I'm relatively new to the game but we've got a crack team of volunteers working on various phases of the project. The time suck is that we are figuring it out as we do it. Clients are required to show up to our lab masked and have their temperature taken upon entering. We provide clients with gloves and an hour of time per appointment for essential services. This includes digital training and guidance from our lab tech(s), at proper social distance, of course. Clients are permitted to print 10 pages of documents but will be allotted more based on their need. Clients may use our charging station for their devices and are welcome to use our restrooms while here on appointment.
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